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18 March 2011

Pantheon - Curitiba.


Inglês fluente;

Superior Completo ou Cursando em TI;

Experiência com administração de Banco de Dados Oracle e SQL Server.


English: fluent;

Degree in IT.

Experience in SQL, VB.Net, C# and Crystal Reports.


Fluent English;

Degree: in IT or studying;

Activities: Fully document all requests in ticket tracking system, Work on projects as assigned, Follow-up with user for incomplete information or clarification on their requests, Provide status updates to users as appropriate, Support quality assurance (QA) processes, including taking action on IDs and accesses as instructed by QA and providing explanation to QA queries, Recommend improvements or assist process improvement initiatives, Handle resolution of day-to-day operational issues, in accordance with problem management principles, including informing senior staff or superiors as appropriate, assisting in analysis of root causes, damage-control and restore of customer confidence and recommending process improvements, Comply with all company policies, Report all security violations to Security & Control, Report potential problems which can affect business Primary skill set required, Ability to rigorously follow documented processes coupled with strong attention to detail.

Technical Requirements: Experience in Helpdesk Provide timely, accurate, courteous customer service while meeting Service Level Objectives, Competency in Windows NT/XP, Competency in email (Lotus Notes, Outlook, etc.), Proficiency in Microsoft Office.


Superior completo ou cursando na área de TI;

1 vaga com Holandês fluente;

1 vaga com Árabe fluente;

1 vaga com Japonês fluente;

1 vaga com Italiano fluente;

Para todas as vagas é desejável também Inglês intermediário/avançado;

Experiência na área de TI, com Help Desk e suporte a usuários.


It degree and IT background.

English: Advanced to Fluent.

Work description:

Develop and support Business applications. strong technical skills that enable them to develop and maintain Business Objects reports, and consult regularly with Business on reporting enhancements and issues.

Consult with business contacts regarding enhancements and changes to reports.

Troubleshoot and resolve BusinesObjects issues.

Work closely with the business contacts to translate business requirements into technical solutions using PL/SQL skills, and BusinessObjects skills.

Skill set required:

Administer BusinessObjects 6.1b and XI R2.

Strong report development skills and familiarity with BusinessObjects 6.1b and XI R2 functions.

Experience developing and maintaining Crystal Report reports.

Develop and troubleshoot PL/SQL scripts.

Strong understanding of relational databases.

Strong technical programming skills with Microsoft tools such as VB.NET, C#.

Experience configuring and maintaining BusinessObjects in a Planview 7.4.1 – PV 10 environment.


English: advanced;

Degree in IT.


Communications and Problem Management;

Handle outage notifications as required;

Resolve issues raised via PMTS (Problem Management Ticket System) or email in a timely manner;

Escalate problems to Level 3;

Work with Projects for operational requirements.

Experience in:

Microsoft SCCM 2007;


Microsoft Windows Server 2003 and 2008;

XME - Windows XP Desktop;

GME – Windows 7 Desktop;

PMTS & CMTS (Remedy);

Visual Basic;

Microsoft SQL 2005;

Microsoft IIS 7;

Microsoft SCOM.


Job Description:

Study current SAP system of France Payroll;

Provide consultation and design on FR Payroll Function for absences;

Co-implement with customer staff on FR Payroll Function for absences;

Perform migration of PC cluster;


Job Hand-over.


Good knowledge of SAP France Payroll and legal requirements on social contribution such as IJSS;

Good experiences on migration and implementation of Sickness program (RPTGENF0) to Payroll function;

Good knowledge of Time management;

English fluent.

Interessados enviar CV por e-mail para jobs.br@pantheon-inc.com